When experiencing empty uploads from Xero or QuickBooks (Integration)
If you are missing numbers in your upload when importing your numbers from the Xero or QuickBooks integration, it is likely because you have added a new local account without an account code in your Xero/QuickBooks. Typically, it would be a new bank account.
This problem is specific to the Xero/QuickBooks integration, as these integrations, by default, allows you to create an account without a unique account code (an account name is enough). Instead, the account code has to be added after the account is created!
Guide to add missing account code:
First, you need to access your Xero/QuickBooks account and then follow these steps:
- Click on "Accounting"
- Select "Chart of Accounts"
- Click on the name of the appropriate account. (which is missing a unique account code).
- Enter a unique code into the Code field.
- Click "Save"
- Go back to Konsolidator and press
To prevent this in the future make sure to add a unique account code to your account when they are created.
Need help refreshing your integration to Xero or QuickBooks?
Click on the below link if you need to refresh your Xero or QuickBooks integration or if you are getting an error message when importing numbers into Konsolidator.
Integration sync error message